Accenture / Avanade


Concept Developer (UX/BA)




Working onsite with a global leader in the oil & gas industry, I helped improve proprietary software for realtime onshore monitoring of blowout prevention equipment for deep sea drilling projects.


Using design thinking principles and UX best practices, I facilitated upgrades to application usability and features. 


Activities included:

  • contextual inquiry and in situ observation of system users in everyday interaction with the legacy system;
  • consultation with stakeholders to prioritize and document feature requirements;
  • creation of artifacts to guide development (primarily through detailed online prototypes created with Axure RP);
  • Scripting and facilitating design thinking workshops to identify key workflows,
  • establishing alignment among stakeholders for strategic approaches to future development endeavors.




Senior UX Specialist




Redesigned a product module, working with the Product Owner and Scopus UX team; conducted heuristic and style evaluations, as well as a baseline usability study of the existing module. I utilized UserZoom and other tools to evaluate user behavior internationally and analysed subjects' pain points in the current version of the product.


Designed and tested two iterations of alternatives to the current module, creating full interactive Axure prototypes of proposed updates, following UCD principles and conducting additional international user testing across iterations. 






Manifest Digital


Associate Experience Director


UX Team Lead working 50% onsite with a leading Department Store chain, assigned to multiple projects. Served as a bridge between corporate CX Department and the agency’s IAs and Designers for selected projects. Provided strategic feedback for ongoing efforts and guided initiatives to conduct in-depth research and analysis on emerging industry topics. Designed and conducted contextual usability inquiries evaluating the competitive landscape surrounding contemporary fulfillment methodologies.

Left: Example Customer Journey map.

Additional samples available on request.


Enterprise Rent-A-Car


UX Architect


Project: RideShare


Collected user requirements through stakeholder workshops, contextual inquiry sessions.

Led meetings with Clients/ Onsite development team to understand requirements/ goals/ objectives, application workflow and touch points, AS-IS analysis, etc. Interacted with business team / Company Usability staff as part of activities such as Process-UI alignment (process flows – user scenarios mapping); workflow analysis, JAD sessions, etc.





Fahlgren Mortine


Information Architect


Provided Information Architecture support for client projects at an award-winning public relations and marketing agency. Collaborated with internal and client stakeholders to develop instruments such as process flow diagrams, wireframes and sitemaps.


Led efforts through competitive analysis, whiteboarding, IA documentation and stakeholder review to conceptualize and initiate redesign of the agency's public-facing website.


Further samples available upon request.




Discover Financial


User Experience Designer (Contractor)



  • Conceptualization & Development of screen mockups, models & html prototypes
  • Collaboration with stakeholders to review and revise requirements and specifications.
  • Screen layout, design & development with HTML / CSS / JQuery on ColdFusion platform.





Resource Interactive


Information Architect (Contractor)


Role:   Created user flows, wireframes and sitemaps for application visualization. In collaboration with business stakeholders and project team, developed conceptual framework, interaction design, and information architecture for customer-facing applications, web pages, facebook games, & interactive web-based media.





Mindleaders, Inc.


Project: Platform Expansion


Role:   Created wireframes and screen mockups for application visualization. In collaboration with business stakeholders and project team, developed conceptual framework, interaction design, look & feel, and information architecture for expanded customer-facing application platform.


Analysis of existing third party assets; troubleshooting implementation layer with developers during coding of application components, reskinning alpha versions with CSS.


More about my work at MindLeaders


Scotts Miracle Gro


Project: Redesign Company Portal "The Garden"


Role:   Redesign of Corporate Intranet in SAP Netweaver Portal 7.0 including: Business Analysis & Development of Functional Requirements; Collaboration with business and technical stakeholders to outline scope and specifications for redesign project; Design, Implementation & Analysis of Card Sort studies for Information Architecture; Conceptualization & Development of wireframes, page mockups, Intranet Branding / Look & Feel;

Prototype site model development in HTML / CSS / Javascript.


More about my work at Scotts Miracle Gro


Project: Shop BIG - Comparison Shopping Website


Role:  Member of development team for websites based on proprietary comparison shopping search engine. Designed Look & Feel, Information Architecture and Interaction design; created mockups, prototypes, stylesheets and collaborated with developers in creation of PHP-based interaction layer code. Design and production of Flash-based banner ads.

Flash campaign sampler


Sample wireframe documentation


Sample Interaction Design documentation

More about my work at


Ohio Wesleyan University College of Fine Arts


Project: Website Redesign


Role:  Refined and updated website design in collaboration with Department Chairman James Krehbiehl.


Created prototype site in HTML and Flash.


Prototype site.


Live site based on prototype.

Corso Gallichio Ventures


Project: Spice Bar / Sugar Bar Websites


Role:Created new websites for upscale nightclubs. Design, Look & Feel, prototyping and production in HTML / Flash.


Sites were live for opening of each club and remained online in these versions for approximately 18 months each.




Sugar Bar - Arhived prototype


Spice Bar - Archived prototype


Flash Demo Tour


Built Flash marketing piece for online medical practice scheduling service. Created storyboards and mockups from client's outline; design, production and Flash actionscripting of final piece; directed voice talent and musical soundtrack.


See the RepConnect Flash Demo Tour


Office of Information Technology

State of Ohio


Project: Website Redesign


Created five Look-and-Feel options for new website; created HTML templates from selected design for implementation by third party in proprietary content management system.


Site was live for approximately two years.


See an archive of the site online with the wayback machine.


Want to see more?

Visit my 2003 portfolio site